Help

Everything you need to know about TradeClick — setup, copy trading, creators and community.

Browse topics
Getting started
Onboarding, first activation
Broker connection
MT5, TradeLocker, EA setup
Strategies
Risk, sizing, pairs, activation
Account & security
Password, 2FA, data, deletion
Copy trading
How copying works, risk, pausing
For creators
Signals, Discord, Telegram, MT5 EA
Community
Verified channels, Telegram, signals
Troubleshooting
Connection, copying, IB verification

Quick start — from signup to your first trade

1
Create your account
Sign up with your email, then confirm the compliance and risk acknowledgment. Takes under a minute.
2
Connect your broker
Pick your platform, sign up through the TradeClick link so your account is attributed, then connect it with a one-time code.
3
Activate a strategy
Browse the marketplace, check the strategy's minimum deposit and risk level, then activate. Trades start automatically.
4
Watch your dashboard
Your dashboard shows live balance, open positions and every trade. Pause or stop the strategy any time.
Getting started
How long does setup take?

About 5–10 minutes end to end if you already have a broker account. The flow is: pick platform → pick broker (and sign up if needed) → enter your account number → connect via a one-time code → pick a strategy → acknowledge the risk gate → activate.

If you don't have a broker account yet, add 5–15 minutes for the broker's own signup + funding step.

Do I need to fund my account before activating?

You can complete onboarding without funding, but no trades will execute until your broker account has enough balance to meet the strategy's minimum. Each strategy lists its minimum on its detail page.

The dashboard shows a "Connect a broker account" or "Fund your account" banner when something's missing. Funded accounts trade automatically once activated.

Is there a free trial or refund?

TradeClick is free for traders — we earn lot commissions from your broker, not from you. There's no subscription fee, no charge to use the platform, and nothing to refund. Your funds stay with your broker.

View Terms →
Broker connection
Why must I sign up with my broker through your link?

That's how we get paid — without you paying anything. When you sign up through our referral link, the broker pays us a small commission per lot you trade. The broker's pricing for you stays identical; the cost comes out of their side, not yours.

This is also why TradeClick can be free. No subscription, no software fee — we make money only when you actually trade.

Can I use a broker that's not on your list?

The brokers we list are integrated for IB lot tracking, so trades on those accounts make TradeClick free for you. If you connect a different MT5 broker, the platform will still work technically — but we won't earn anything, which is unsustainable long-term.

We add new brokers as partnership deals close. If a specific broker matters to you, email support@tradeclick.io.

What does the Bridge EA do? Is it safe?

TradeClickBridge.mq5 runs on your MT5 terminal and listens for signed instructions from our server. When a strategy fires a signal, the bridge places the order on your broker — exactly as if you'd clicked it manually.

The bridge only does what you've given permission for: trade the pairs you've enabled, with the position size from your risk settings. It never accesses funds, withdraws, changes account settings, or shares your password.

Read full guide →
Strategies
Can I run more than one strategy at a time?

Only one strategy runs at a time. You can save multiple strategies to your library and switch between them whenever you want — but only the active one places trades.

Switching is instant: the current strategy stops opening new positions and the one you switch to takes over. Existing open positions stay open and close based on their original strategy's exit rules.

Why is my risk % capped at 10%?

The 3 presets — Conservative (1%), Moderate (3%), Aggressive (10%) — cover the range that matches what professional traders actually use. Most institutional desks risk under 1% per trade.

You can override these via Bot detail → "Set custom risk %" and go up to 50%. The UI flags above-10% as elevated risk and requires you to type a confirmation. Above 20% it shows live drawdown math: e.g., 5 losses at 25%/trade ≈ 76% account drawdown. Use accordingly.

How do I pause or stop a strategy?

From the dashboard, tap the gear icon on your active strategy card → Pause or Stop.

Pause keeps the strategy connected and stops opening new positions. Existing positions stay open and will close based on the strategy's normal exit rules. Stop fully deactivates the strategy. Neither action force-closes open positions — those belong to you at your broker. To close them manually, use your broker terminal.

Open Dashboard →
Copy trading
How does copy trading work?

When a creator you follow opens a position, TradeClick mirrors it on your own broker account within seconds — sized to your balance and your risk settings, not theirs. You keep full control: the positions are yours, held at your broker.

Stop losses and take profits are mirrored too. If the creator moves their stop to breakeven, yours moves proportionally, anchored to your own fill price.

Read full guide →
How do I read strategy performance?

Each strategy card shows win rate, profit factor and drawdown. A "Backtest" chip means the numbers come from historical testing; "Live" means they come from real trades placed through TradeClick. Live stats only become the headline once there are enough real setups to be meaningful.

Past performance never guarantees future results. Read the drawdown figure as carefully as the return — it tells you what the worst stretch looked like.

Browse Strategies →
How do I manage my risk?

Set your risk percentage per trade on the strategy's detail page, and use the Risk Controls card on your dashboard to set a max daily loss and an equity protection level for the whole account. Both are optional and off by default.

Some strategies — grid strategies in particular — run without a per-trade stop loss by design and manage risk across a basket of positions. Those are clearly labelled on the strategy card. Size them conservatively.

Read full guide →
How do I stop copying a strategy?

Open the strategy on your dashboard and choose Pause or Stop. Pausing stops new positions from being copied; stopping ends the subscription entirely. Neither one force-closes what's already open — those positions remain yours and close on their own exit rules, or you can close them from your broker terminal.

Open Dashboard →
For creators
How do I become a creator?

Apply from Creator Studio. Once approved you get a public profile, can publish strategies to the marketplace, broadcast signals to your community, and earn from the trading volume your followers generate.

Open Creator Studio → Read full guide →
What is the Signal Command Center?

It's where you write and send trade signals to your Discord and Telegram community. You compose the signal, see a live preview of exactly what your followers will receive, and send. Every signal is logged in your history.

You can also turn on auto-broadcast, which watches one of your own trading accounts and posts your entries, stop-loss moves, partial closes and exits automatically as you trade.

Open Creator Studio →
How do I connect Discord and Telegram?

For Telegram, add the TradeClick bot to your channel from Creator Studio — one tap, no bot token to create or paste. For Discord, paste your channel's webhook URL. Both are set up in the Channel Settings section of the Signal Command Center.

Open Creator Studio → Read full guide →
How do I set up the MT5 EA as a signal source?

Add an EA source in Creator Studio to get a one-time secret, then drop the TradeClick EA onto a chart in your own MT5 terminal and paste the secret into its settings. Your terminal then reports your positions to TradeClick, and your subscribers copy them.

It works with any MT5 broker and needs no broker credentials — you install one file instead of handing over a login.

Open Creator Studio → Read full guide →
Can I gate my community channel?

Yes. With gating enabled, join requests to your Telegram channel are approved automatically only for people who have linked their Telegram in TradeClick and connected a broker account. Your channel must be set to "Approve new members" in Telegram for this to take effect.

Open Creator Studio → Read full guide →
Community
How do I join a verified community?

Open a creator's profile and follow them, then use the channel link they share. Creators with a verified badge have an approved profile and published strategies on TradeClick.

Read full guide →
How do I link my Telegram?

Go to Settings → Connected accounts → Telegram and tap Link. It opens the TradeClick bot with a one-time link that expires after 15 minutes. Once linked, gated channels can verify you automatically.

Go to Settings → Read full guide →
How do I read a signal?

A signal shows the pair, the direction (LONG or SHORT), the entry, the stop loss and one or more take-profit targets. A "Limit" price means the order hasn't triggered yet — you're not in the trade until price reaches it.

Signals are the creator's own trade ideas, not financial advice. Never risk more than you can afford to lose, and size every trade against your own account.

Read full guide →
My join request wasn't approved — why?

Gated channels need two things: your Telegram linked in Settings → Connected accounts, and a connected broker account. If either is missing the request stays pending. Link both, then request again.

Account & security
How do I change my password?

Settings → Account & security → Password → enter current + new + confirm. You'll be signed out and asked to sign in again with the new password.

Forgot your current password? Use "Forgot password?" on the login page. We'll send a reset link to your email, valid for 6 hours, single-use.

Go to Settings →
Can I delete my account and data?

Yes. Settings → Danger zone → Delete account. You'll type a confirmation phrase and re-enter your password. We anonymize your profile (name, email, phone, country) immediately.

Per regulatory and tax requirements, we retain compliance acknowledgments and trade history for 5 years — those records are anonymized but kept for audit. Your funds were never with us; they stay with your broker.

Go to Settings →
Do you have 2-factor authentication?

TOTP-based 2FA (Google Authenticator, Authy, 1Password) is on the roadmap and coming soon. The setting is visible in Settings → Account & security but currently disabled.

Until then, your account is protected by a bcrypt-hashed password and a 30-day HttpOnly session cookie. If you suspect a compromise, change your password immediately.

Go to Settings →
Troubleshooting
My broker won't connect

Check three things: the account number is the trading account (not your client-portal login), the password is the trading password, and the account is a live account — demo accounts are rejected on purpose.

If you see a message about your account not being registered through TradeClick, use the Try Again button. Broker attribution can take a few minutes to sync after signup.

A trade didn't copy to my account

The most common causes are: not enough free margin for the position size, the market being closed for that instrument, the strategy's pair not being enabled on your account, or your balance being below the strategy's minimum.

Your dashboard shows the reason on the trade record. If it says insufficient funds or margin, either add funds or lower your risk percentage.

Read full guide →
I'm told my account isn't verified under TradeClick

This means the broker hasn't reported your account as registered under TradeClick yet. If you just signed up, wait a few minutes and press Try Again — attribution syncs regularly.

If you signed up to your broker with a different email than your TradeClick login, tell us both addresses and we'll link them. If you registered without using a TradeClick link, the broker can usually reassign the account on request.

Read full guide →
Nothing here fixed it — how do I reach a human?

Email support@tradeclick.io with your account email and, if it's about a specific trade, roughly when it happened. That's usually enough for us to find it. We reply within 24 hours.

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TradeClick Technologies · v1.0 · 2026